Urgent update to the non emergency number 101

Calls to 101 are to become free of charge to callers from 1st April 2020. 

Due to the unfolding situation with Coronavirus (COVID-19), the Home Office (HO) has requested that all Communication Providers implement a change to the way they charge for the non-emergency 101 service.  This means that calls to 101 will be free of charge to callers from the 1st April 2020. 

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